Thank you for your patience while we work for a fix. This way, they can add your company to the list of affected users and provide this investigation number for easy tracking: INV-0670.Īs always, feel free to visit our QuickBooks Community help website if you need tips and related articles in the future.
#ONLINE XPS TO PDF PDF#
I've got you this article for more details: Troubleshoot PDF and Print problems with QuickBooks Desktop.Īlso, to ensure you'll get an update about the resolution status, I recommend contacting our Phone Support Team.
#ONLINE XPS TO PDF INSTALL#
When the install finishes, double-click the icon on your Windows desktop to open the tool hub.Follow the on-screen steps to install and agree to the terms and conditions.Open the QuickBooksToolHub.exe file you downloaded.Download the QuickBooks Tool Hub file.Based on the troubleshooting steps you've performed, this solution isn't done yet. In the meantime, let's try running the QuickBooks Print & Print Repair Tool from the QuickBooks Tool Hub to resolve the issue. Rest assured that our product engineers are diligently working for a fix. I appreciate you performing the possible troubleshooting steps to fix the printing issues, this time, we have an ongoing issue with printing pdf files in QuickBooks Desktop. I feel like I've exhausted QB and Microsoft support forums, but does anyone in the community have any suggestions? Thanks! Same error messages - Invalid Handle / Element not found I am almost to the point of wiping out these servers / restoring from backup - but I don't like doing that and not finding out what is causing us the grief because what if the issue returns. Attempted to manually re-add XPS Document Writer and Microsoft Print to PDF via manual add printer (in Control Panel and via PowerShell).
#ONLINE XPS TO PDF DRIVERS#
Attempted to install the known good drivers from the working server to the other two servers - same issue. Ran a system file check and system restore DISM scan on both servers - no issues found 7. Checked all Windows updates applied across all servers - they are an exact match between the one working server running Quickbooks and the two that are not working with QB printing 6. Uninstalled and reinstalled the driver files from Microsoft for those print services via powershell commands and re-ran QB file doctor - same issue 5. Updated Quickbooks with all available updates - same issue 4. Ran the QB File and Print doctor - unable to fix or re-add those devices - "Element not found" or "Invalid handle" error messages 2. I took the following actions thus far: 1. These print objects are what QB uses to print and we are unable to print from QB - on launch QB states we are missing printing components. Quickbooks and Microsoft print services for the XPS Document Writer and Microsoft Print to PDF tool are all corrupt on two servers we have - Windows Server 2016.
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